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title: AI & Agents | Help center
description: Use Siit AI to do triage, auto-resolve and support admins
---

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1. [Help center](https://help.siit.io/)
2. [AI & Agents](https://help.siit.io/ai-agents)

# AI & Agents

 Use Siit AI to do triage, auto-resolve and support admins

- [Triage Agent — Best-in-Class Account Setup](https://help.siit.io/triage-agent-best-in-class-account-setup)
- [Moving to the Triage Agent](https://help.siit.io/migrating-from-ai-assist-to-the-triage-agent)

## Overview

- [Understanding AI agent metrics](https://help.siit.io/understanding-ai-agent-metrics)
- [Introducing the AI IT Agent](https://help.siit.io/ai-it-agent)
- [Assist - Guide](https://help.siit.io/siit-assist-guide)
- [Triage Agent — Guide](https://help.siit.io/triage-agent-guide)

## Setup

- [MCP Server — Setup Guide](https://help.siit.io/mcp-server-setup-guide)
- [Connecting Siit MCP to Google Gemini Enterprise](https://help.siit.io/connecting-siit-mcp-to-google-gemini-enterprise)
- [Assist - Settings and usage](https://help.siit.io/assist-settings-and-usage)

## Use cases

- [Automate App Access/Provisioning with the AI IT Agent](https://help.siit.io/ai-agent-app-provisioning)
- [Triage requests using the AI IT Agent](https://help.siit.io/ai-agent-it-triage)
- [Qualify employee requests before creation using the AI IT Agent](https://help.siit.io/ai-agent-request-qualification)

- [Getting started](https://help.siit.io/getting-started#main-content)

    - [For Admins](https://help.siit.io/getting-started#for-admins)
    - [Employee Guides](https://help.siit.io/getting-started#employee-guides)
- [Request and Service Management](https://help.siit.io/request-and-service-management#main-content)

    - [Request](https://help.siit.io/request-and-service-management#request)
    - [Email](https://help.siit.io/request-and-service-management#email)
    - [Service catalog](https://help.siit.io/request-and-service-management#service-catalog)
    - [SLAs](https://help.siit.io/request-and-service-management#slas)
    - [App access](https://help.siit.io/request-and-service-management#app-access)
- [AI & Agents](https://help.siit.io/ai-agents#main-content)

    - [Overview](https://help.siit.io/ai-agents#overview)
    - [Setup](https://help.siit.io/ai-agents#setup)
    - [Use cases](https://help.siit.io/ai-agents#use-cases)
- [Automations and Workflows](https://help.siit.io/automations-and-workflows#main-content)

    - [Getting started](https://help.siit.io/automations-and-workflows#getting-started)
    - [Use cases](https://help.siit.io/automations-and-workflows#use-cases)
    - [Integrations](https://help.siit.io/automations-and-workflows#integrations)
- [Reporting and Analytics](https://help.siit.io/reporting-and-analytics)
- [Integrations](https://help.siit.io/integrations#main-content)

    - [Communication](https://help.siit.io/integrations#communication)
    - [HRIS](https://help.siit.io/integrations#hris)
    - [Ticketing](https://help.siit.io/integrations#ticketing)
    - [Knowledge base](https://help.siit.io/integrations#knowledge-base)
    - [Identity Provider](https://help.siit.io/integrations#identity-provider)
    - [Device Management](https://help.siit.io/integrations#device-management)
- [Knowledge Base Management](https://help.siit.io/knowledge-base-management)
- [Admin, Security & Workspace](https://help.siit.io/admin-security-workspace#main-content)

    - [Workspace Settings](https://help.siit.io/admin-security-workspace#workspace-settings)
    - [SSO (SAML)](https://help.siit.io/admin-security-workspace#sso-saml)
    - [SCIM & Provisioning](https://help.siit.io/admin-security-workspace#scim-provisioning)
    - [People & Directory](https://help.siit.io/admin-security-workspace#people-directory)

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