---
title: Branch a workflow on what a previous action returned
description: Use the output of an earlier action as a branch condition to send your workflow down the right path.
---

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# Branch a workflow on what a previous action returned

A branch can now look at what an earlier action returned, not only at the request or the employee. That lets a workflow take a different path depending on the answer it got from another tool.

### When this is useful

- A custom action checks a device and returns "Compliant" or "Not compliant", and you want a different next step for each.
- An action returns a ticket type from an external ticketing tool, and you route accordingly.
- A **Create a request** or **Create a group request** step opens something, and you branch on what it created.

### Set it up

1. Open your workflow and make sure the action that returns the value comes before the branch.
2. Add a **Branch** below that action.
3. In a branch condition, open the variable picker (type `/` in the field).
4. Pick the output you want. Outputs are grouped by the action they come from, so you choose something like **Create a new request \> Request ID**. Hover over it to see the full path.
5. Choose the operator and the value, then save.

![](https://help.siit.io/hs-fs/hubfs/image-png-Oct-15-2026-01-34-32-0146-PM.png?width=2544&height=1398&name=image-png-Oct-15-2026-01-34-32-0146-PM.png)

### Good to know

- You only see outputs from actions that run before the branch on the same path. Outputs from later actions or from other branches are not offered.
- Conditions on request or employee fields work exactly as before.
- Existing conditions based on outputs stay editable.
- With **is one of** and **is not one of** on a list-type output, Siit matches the exact value you selected. If your values are "Windows" and "Windows Server", choosing "Windows" will not match "Windows Server".

### Frequently asked questions

#### Why can't I see an output in the picker?

Check that the action runs before the branch, on the same path. If the action sits in another branch, or after this one, its outputs are not available.

#### Which actions return outputs I can use?

Custom actions return the outputs you define when you create them. See [Custom integrations and custom actions](https://help.siit.io/custom-integrations-and-actions?hsLang=en).

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