Siit distinguishes between two main types of users - Admin and Employee.

Admin is usually a member of one of the business teams, who is receiving and working on requests from employees. They have an account with Admin console and therefore can log in to the Admin interface.

Employee is someone who submits requests, but is not receiving and reply to other employee’ requests. This would be most of your employees from your company.

⚠️ Only Admin need to be explicitly invited into the Admin console! By default, Employee only have access to Slack, Teams App (or the Employee portal) that is created automatically once when we import their information.