Siit Home
As an employee, you have your own Siit App to manage and submit requests in private.
Into this bot, you will have access to a Home to give you an overview on your requests (the ones that are “In progress”, and the one that are “Resolved”).
Find the Siit App in Slack
If you don't see Siit app in the Apps section, you can search Siit and add it. You can also press Cmd + K (Mac) or Ctrl + K (Windows) and type Siit in the quick switcher.
Tag the @Siit App in a public channel
You can send a message to the @siit assistant in whichever public channel it was already invited to. Simply write @siit <your request> and follow the instructions.
Send Siit assistant a direct message
If you don't want to submit your request in public you can also write a message to the assistant directly.
ℹ️ If you don't see Siit app in the Apps section of the sidebar click on “+”, search Siit and add it. You can also press Cmd + K (Mac) or Ctrl + K (Windows) and type Siit in the quick switcher.
Use Slack “Actions” in Slack Direct Message
To create a request from an existing message you can use the so-called Slack Actions.
Find the message you want to use to submit a request
Click on the ∙∙∙ button that appears when you move your mouse over the message
From the menu select Submit request
If you cannot find this action click on More message actions... and find Submit request there
Providing additional details
Siit will automatically use your message as the title of the request. At any point of the flow you can also select "Edit details" to open a dialog and add more context in the description field, e.g.
