Introducing Siit – Your New Employee Support Tool

Before You Start

 

When rolling out Siit internally, it’s helpful to prepare two levels of communication:

1.Short announcement – a quick, friendly post to grab attention and explain the basics.

•Best used in the Communication section of Siit or directly in a Slack/Teams channel.

•Great for a first touchpoint to let employees know “Siit is here.”

•This can be combined with our guide Send your first communication to show you how to publish it directly in Siit.

2.Full rollout message – a more detailed announcement explaining the “why” and “how.”

•Best used via company-wide email (all@) or in #general / announcement channels.

•Ideal when you want to explain the context, benefits, and give employees practical instructions on using Siit.

 

👉 We recommend sending both: first the short announcement to spark awareness, then the full rollout message to provide all details.

 

Short Announcement (for Siit Communication section or Slack/Teams channel)

 

👋 Hi everyone!

 

We’re now using Siit, our new employee support tool, to submit and track all your requests in one place:

•Request access to a software

•Ask for a new computer or accessory

•Report IT issues

•… and much more!

 

💬 Why?

Siit makes it easier to manage requests and ensures nothing gets lost. Once a request is received, it’s tracked and you’ll always be updated on its progress.

 

🤔 How to use it?

You don’t need a new login and you don’t have to leave Slack/Teams:

•Just send a message to Siit in Slack/Teams to create a request.

•Or, if relevant, mention @Siit in this channel for non-sensitive requests.

 

That’s it! 🎉 Check out the FAQ below for more tips, and feel free to reach out if you have questions.

 

Full Rollout Announcement (for Email or #general announcement)

 

Subject: New way to submit your requests to  🚀

 

Hi everyone,

 

We’ve made a small change in how you should submit questions and requests to the team.

From now on, we’ll use Siit (https://siit.io) to handle your requests. This will help us respond faster, stay organized, and keep you informed along the way.

 

✅ The good news: You can continue using Slack/Teams and Email – no new account is needed.

 

How to create a request with Siit

 

On Slack/Teams:

1.Find Siit by searching “Siit” in the search bar.

2.Add Siit as a favorite ⭐ so you can access it quickly.

3.Send your request to Siit and follow the instructions.

4.For non-sensitive requests, you can also mention @Siit in #.

 

By Email:

Send an email to @.siit-mail.com.

 

Examples of requests you can submit

•How can I use my education budget?

•Can I get a new computer?

•🏦 I’d like to update my bank details

•Access to a software

 

🙏 Please always use Siit to submit your requests—it helps us keep everything organized and make our daily work smoother.

 

If you have feedback or questions, let us know. You can also check the FAQ to learn more about Siit.

 

Thanks,

The Team 💜