How to Use the Employee Portal

Overview

The Employee Portal is your company’s central space to access every internal resource — from your requests to company apps, services, and knowledge base articles.
It’s designed to help you find information quickly, submit requests easily, and stay informed.

Accessing the Portal

Open the Employee Portal from your company’s Siit link (for example: yourcompany.siit.io).

Once logged in, you’ll see the main sections:

• My Requests: track and manage all your support requests

• App Library: access all available company tools and applications

• Directory: find and contact colleagues

• Services Catalog: submit new requests to IT, HR, or other teams

• Knowledge Base: browse internal documentation and guides

Creating and Managing Requests

You can submit a new request in one click directly from the portal.

How to create a request:

From My Requests, you can:

• View your open and closed tickets

• See requests where you are added as a follower

• Track requests where your approval is required

• Access the full history and conversation for each ticket

Search and AI Assistance

Use the search bar at the top of the portal to find answers instantly:

• Search results will display relevant knowledge base articles, or

• If enabled, you can chat with the AI assistant to get guidance or start an action directly

Notification Center

The notification center helps you stay up to date with all your requests:

• New admin replies

• Status changes (open, in progress, closed)

• Mentions or approvals waiting for your action

You can access all notifications from the top-right bell icon in the portal.