How is the Workday integration works?

Overview

The Siit–Workday integration automatically synchronises employee and HR data from Workday into Siit on a regular schedule, so your service management data always reflects the current state of your workforce — with no manual imports required.

This integration is read-only from Workday's perspective. Siit reads data from Workday but never writes back to it.

Prerequisites

Before setting up the integration, make sure the following are in place:

A Workday tenant with API access enabled
An Integration System User (ISU) in Workday with read-only permissions on HR data
Admin access in Siit to configure integrations
Your Workday tenant URL, ISU username, and password

💡 Tip: We recommend creating a dedicated Workday ISU with read-only permissions scoped to the data objects below. This follows the principle of least privilege and keeps your integration secure.

Synced Data Objects & Fields

The tables below list every object synced from Workday, along with the specific fields available in Siit. All data flows from Workday into Siit only (one-way sync).

Employee

Core employee profile information.

Field	Description
employee_number	Unique employee identifier in Workday
first_name	Employee's first name
last_name	Employee's last name
display_full_name	Full display name
work_email	Work email address
personal_email	Personal email address
mobile_phone_number	Mobile phone number
username	System username
hire_date	Date the offer letter was signed / most recent hire date
start_date	Date the employee started working (most recent if rehired)
termination_date	Date of termination, if applicable
employment_status	ACTIVE, PENDING, or INACTIVE
gender	Gender identity
ethnicity	Ethnicity
date_of_birth	Date of birth
avatar	URL of the employee's profile photo
manager	Reference to the employee's manager
team	Team the employee belongs to
pay_group	Pay group assignment
company	Legal entity / company reference
locations	List of locations associated with the employee
remote_id	Workday's native ID for the record

Employment

Employment history and position details. A new record is created whenever job title or pay changes.

Field	Description
job_title	The position's title
employment_type	Type of employment (e.g. FULL_TIME, PART_TIME, CONTRACTOR)
pay_rate	Compensation rate for the position
pay_period	Period the pay rate covers (HOUR, DAY, WEEK, MONTH, YEAR, etc.)
pay_frequency	How often the employee is paid
pay_currency	Currency code in ISO 4217 format
flsa_status	FLSA classification (EXEMPT or NON_EXEMPT)
effective_date	Date this employment record became effective
employee	Reference to the associated Employee
remote_id	Workday's native ID for the record

Group

Organisational groups — departments, cost centres, and other groupings.

Field	Description
name	Group name
type	Group type (e.g. DEPARTMENT, TEAM, COST_CENTER)
parent_group	Reference to the parent group in the hierarchy
remote_id	Workday's native ID for the record

Location

Office and remote work locations assigned to employees.

Field	Description
name	Location name
type	Location type (HOME, WORK)
street_1	Street address line 1
street_2	Street address line 2
city	City
state	State or region
zip_code	Postal / ZIP code
country	Country code (ISO 3166-1 alpha-2)
remote_id	Workday's native ID for the record

Setting Up the Integration

Step 1 — Connect Workday in Siit

In Siit, go to Settings > Integrations > Workday.
Click Add Integration and select Workday.
Enter your Workday tenant URL, ISU username, and password.
Click Authorise. Siit will validate the connection and begin the first sync.

Step 2 — Configure Field Mapping (Optional)

Once connected, you can review and adjust how Workday fields map to Siit user attributes under Settings > Employee Groups > People Fields

Step 3 — Verify the Sync

After the first sync completes, go to Resources > People to verify that data has been imported correctly.

Frequently Asked Questions

Can Siit update data in Workday?

No. This integration is strictly read-only. Siit reads data from Workday and never writes back to it.

What happens when an employee is offboarded in Workday?

When an employee's status changes to INACTIVE in Workday, Siit will reflect this change on the next sync. The employee will be marked as Alumni and will no longer count as an active employee.

How long does the initial sync take?

For most organisations, the initial sync completes within a few minutes. For large organisations with 10,000+ employees, it may take up to 30 minutes.