---
title: Set up Microsoft Teams
description: How to install Siit on Teams app?
---

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# Set up Microsoft Teams

### **How to connect the integration?**

 

**Starting from Siit**

1. Connect Microsoft Teams in Siit In your Siit admin console, go to **Settings → Workspace → Integration library**. Find Microsoft Teams and click "Connect Now"

![CleanShot 2026-01-12 at 18.42.51](https://help.siit.io/hs-fs/hubfs/CleanShot%202026-01-12%20at%2018.42.51.png?width=670&height=341&name=CleanShot%202026-01-12%20at%2018.42.51.png)

       2.  Sign in with your Microsoft account when prompted

 

      3.  Review and accept the permissions Siit requests

 

![Screenshot 2026-01-12 at 17.41.23](https://help.siit.io/hs-fs/hubfs/Screenshot%202026-01-12%20at%2017.41.23.png?width=670&height=348&name=Screenshot%202026-01-12%20at%2017.41.23.png)

 

**And then from Teams**

1. [Install the Siit app](https://marketplace.microsoft.com/en-us/product/office/WA200009839?tab=Overview) from Microsoft Marketplace
2. Go directly to the Siit app in Microsoft Marketplace Click "Get it now" Follow the prompts to add it to your Teams instance

⇒ You should be able to install the app on your Teams instance

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**Verify it's working:**

Open the app and ensure that the “Portal” tab loads properly.

![](https://help.siit.io/hs-fs/hubfs/CleanShot%202026-01-12%20at%2020-32-53@2x-png.png?width=670&height=334&name=CleanShot%202026-01-12%20at%2020-32-53@2x-png.png)

 

### **How to set up your Teams integration**

Once Microsoft Teams is connected to Siit, you can configure how Siit behaves both in the **Siit app** and in your **Teams channels**.

If you plan to use Siit in specific channels, start by **adding the Siit bot to those channels**.

**![](https://help.siit.io/hs-fs/hubfs/CleanShot%202026-01-16%20at%2007-03-44@2x-png.png?width=670&height=322&name=CleanShot%202026-01-16%20at%2007-03-44@2x-png.png)**

Then:

1. Go to **Settings → Channels → Teams**
2. You’ll see all Teams channels where Siit is installed (including the Siit app)
3. For each channel, configure the experience:
   
     - When the Siit bot should respond
     - The response type: **Auto-submit, Submit button, AI reply**, etc.
     - If you’re on the **Pro plan**, you can select the **Triage Agent on your Siit app and/or IT Agent on your Teams channels.**
       
       ⚠️ the IT Agent is not yet available on the Siit app but only on channels.
     - Set request visibility: **Private or Public**
4. Save your changes

You can now open the Siit app in Teams or use a configured channel to submit your first request.

 

You’re all set 🎉 

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