Knowledge Base | Siit Help
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Setup
Getting started with Siit
Step 1 - Set up your main communication channel
Step 2 - Create your first request in Siit
Step 3 - Set up your Siit account
Integrations
User Guides
For employees
Slack Experience
Setup
Requests view
Agents
AI Assit
Workflows
Communication
People
Knowledge Base
Service Catalog
Reporting & Analytics
Settings
Admin preferences
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Knowledge Base | Siit Help
Setup
Getting started with Siit
Step 1 - Set up your main communication channel
Step 2 - Create your first request in Siit
Step 3 - Set up your Siit account
Integrations
User Guides
For employees
Slack Experience
Setup
Requests view
Agents
AI Assit
Workflows
Communication
People
Knowledge Base
Service Catalog
Reporting & Analytics
Settings
Admin preferences
Setup
Things related to setup
Creating and managing message templates
How to configure SLA
Create forms with dynamic fields
Verified “From” Name & Email Address
Forwarding a shared Gmail inbox
Understanding the difference between Services, Categories, and Inboxes in Siit
Assign service's category per Slack channe
Customize Your Siit Experience on Slack & Teams: Bot Identity vs App Name